1. Applicability of this Privacy Policy
This Privacy Policy applies to users of Rivaro Roaming services globally, including users of Rivaro Roaming mobile applications, Partner Platform, websites, features, or other services, interactions (online and offline) with Rivaro Roaming, employees, and job applicants (the “Services”).
This Privacy Policy describes how Rivaro Roaming collects and uses data and applies to all Rivaro Roaming users globally, unless they use a service covered by a separate privacy notice. This Privacy Policy specifically applies to:
End Users: Individuals who use and interact directly with Services via their Rivaro Roaming account for their personal use.
Business Users: Rivaro Roaming provides services to entities (“Business Users”) who directly and indirectly provide us with End Customer’s personal information in connection with those Business Users’ own business and activities.
End Customers: Individuals who receive services ordered by other Rivaro Roaming account owners, for example, when you do business with, or otherwise transact with a Business User.
Job applicants: Individuals who submit a job application to Rivaro Roaming.
2. How we collect, disclose, and use personal information
We collect information about you in a variety of ways depending on how you interact with us and our Services, including:
Directly from you when you provide it to us, such as when you register for an account, sign up to receive communications from us, place an order, make a purchase, or contact us by phone, email, or otherwise.
Automatically, using cookies, server logs, and other similar technologies when you interact with us through our Services and/or through emails, where permitted by law or where you consent.
From other sources, including, for example, our affiliates, business partners, service providers, online social media networks, and other third parties, or from publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.
Rivaro Roaming classifies data and information systems in accordance with legal requirements, sensitivity, and business criticality in order to ensure that information is given the appropriate level of protection. The “data controller” is the entity which determines the purposes and means of the data processing taking place. The “data processor” is an entity acting on behalf, and under the instructions, of a controller in processing personal information.
4. Rivaro Roaming as a data controller
Rivaro Roaming assumes the role of data controller when it determines the purposes and means of processing personal data. As a data controller, Rivaro Roaming is responsible for ensuring that personal data is processed in compliance with applicable data protection laws. Activities under Rivaro Roaming's data controller capacity include:
Direct Sign-ups: Rivaro Roaming is the data controller when users sign up directly with the service. This applies to both:
B2C Context: End users who register directly for Rivaro Roaming's services.
B2B Context: Business Users or End Customers who sign up directly with Rivaro Roaming.
5. Information we collect
The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.
- Account Registration: We collect your name and contact information, including email, when you create an account. We also collect information relating to the actions that you perform while logged into your account.
We have a legitimate interest in providing account related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history. We may also process this information to fulfill our contract with you. - Biometric information: Biometric identifiers from photo IDs and selfies.
We process biometric information with your explicit consent in order to confirm your identity through the eKYC process where required by law. - Business Users: We collect the name, and contact information, including email, phone number, and physical address, of employees of our Business Users with whom we may interact.
We have a legitimate interest in contacting our clients and communicating with them concerning normal business administration such as projects, services, and billing.
6. Commitment to Honest Reviews
Our commitment to providing unbiased and honest reviews is unwavering. The commissions we receive from affiliate links do not influence our rankings or recommendations. We believe in maintaining the trust of our users by ensuring that our content remains impartial and focused on your best interests.
